Terms & Conditions
AGE
For any order containing alcohol, you are confirming that the person who accepts the delivery, or who picks up in-store, is at least twenty-one (21) years of age. This person must be able to show a valid government-issued ID to prove their age to our driver, or to our staff in-store.
STORE PICKUP
You can order online for pickup at our Palm Springs store free of charge. Orders placed at least 30 minutes before our closing time will generally be available for pick-up that same day before we close. After this cutoff, the order will be available for pick up on our next open business day. If you have any questions please call us.
LOCAL DELIVERY
We are pleased to offer local delivery of our entire selection across the Coachella Valley. Due to the distances involved, we offer free delivery over certain spend thresholds depending on your ZIP code. Any applicable fees will automictically be calculated at check out. For any area not listed below, please contact us by phone if interested in delivery.
Central & South Palm Springs (92262 / 92264)
- Free delivery over $50 ($15 fee under $50)
North Palm Springs/Garnet/Cat City (92258 / 92234)
- Free delivery over $100 ($25 fee under $100)
Rancho Mirage/Des. Hot Springs/Whitewater/Snowcreek (92270 / 92240 / 92282)
- Free delivery over $200 ($35 fee under $200)
Palm Desert/1000 Palms/Cabazon (92260 / 92276 / 92230)
- Free delivery over $300 ($55 fee under $300)
Indian Wells/Des. Palms/Bermuda Dunes (92210 / 92211 / 92203)
- Free delivery over $400 ($75 fee under $400)
La Quinta/Indio (92253 / 92201)
- Free delivery over $450 ($100 fee under $450)
Coachella (92236)
- Free delivery over $500 ($150 fee under $500)
We reserve the right to cancel any delivery orders due to unforeseen circumstances. In this case you order will be fully refunded to your form of payment, and we will communicate directly with you.
Delivery is not available on days when North Palm Canyon Drive around the store location is closed, days when the store is closed for business, outside of business hours, or when events in the valley make delivery impossible.
For orders received before 2pm, we will endeavor to deliver same day by 5pm, unless agreed otherwise. Orders received by 4pm we will endeavor to deliver same day by 7pm, unless agreed otherwise.
If a specific delivery time is required please contact us by phone to arrange.
RETURNS
We regret we are only able to accept returns of wines which are corked, and we will be happy to exchange like-for-like. If the wine is corked please re-seal after tasting and return us the (nearly) full bottle. Any returns are at the customer’s expense.
SHIPPING
We look forward to being able to offer a shipping service in the near future.